Frequently Asked Questions
Home care is a service provided to you or a family member in your own home. Homecare is designed to help you with routine tasks to make daily life more manageable. The main purpose of this service is to support you in your decision to remain at home rather than use residential, long-term, or institutional-based nursing care.
A member of The Care Team will follow up all enquiries and will be happy to discuss your needs. After your initial enquiry, you may decide to book a free assessment with our nurse. This assessment can be arranged either in your home or in the hospital. This assessment allows our nurse to identify your requirements and preferences. If you are arranging care on behalf of someone due to illness or cognitive impairment our nurse will guide you through the process.
Once your care needs are identified we will put together a proposal for you. We will then make sure you are happy once we get your approval, you will meet the rest of The Care Team that will be involved in your plan.
Our care assessment is a free service. Our care packages can vary in cost depending on the service you require and the amount of time you need. You have the right to withdraw or amend your care with24 hours’ notice at no extra cost.
A relative – This includes a relation by marriage and also a person for whom the claimant is, or was, the legal guardian.
Our service is VAT exempt and you are also entitled to claim tax relief. Depending on your circumstances you could receive tax relief of up to 41% of the cost of our service. It is also possible to claim this relief as part of your tax credits. This means receiving the benefit as part of your weekly or monthly salary.
You need to complete the form HK1 (Claim for an allowance for employing a Carer/Personal Assistant). You will then need to submit the form to the Inspector of Taxes in your local area.
Our nursing care service is provided by An Board Altranais registered nurse with experience working in the community.
We can provide a range of care including post-operative care, medication management, wound care, monitoring blood pressure, blood sugars and many more.
Our nursing team will lease with the relevant healthcare professional to ensure the best plan of treatment is in place for you. This may involve co-ordaining care in conjunction with your GP, public health nurse, hospital consultant and specialist nurses.
Nursing care can vary depending on the care you require. If you require a number of nursing hours we will tailor a package that will ensure you get best value possible.
Team care is a term used by The Care Team to describe a range of services available to our clients. This can be anything from accessing our physiotherapist, occupational therapist, chiropody, dietician and counselling services.
Yes our team services can treat you at home or in a clinic setting. We will cater for your preference once the nurse has carried out an assessment.
Some private medical insurance companies will cover certain treatments our team will guide you through this.
Each service can vary in cost. We can arrange packages if you require a mix of services and ensure you get best value possible.
A Care Package is a service or bundle of services packaged together for you.
Absolutely, these packages are only a guide. We will build a bespoke package for you.
No, Once you have agreed the care and services you need, The Care Team will co-ordinate the entire package.
Yes you can claim back up to 41% tax relief.
We can review your health insurance and advise you on what is covered. A number of plans cover different parts of the service and you may be entitled to claim back part or all of the costs.